Ratings & Reviews

Overall Rating

4(76 reviews)93.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Kelsie T. - |Recommended: Yes1008 Tenant Review — Our move-in process went so smoothly, thanks to the staff. It has been great starting out here and we are so excited about living in this community
response from property -Thank you for taking the time to leave us such a great review, Kelsie! We are thrilled to welcome you home to Lakewood on the Trail. I hope that you've had a chance to meet some neighbors and explore our surroundings because there is so much to do and see in Lakewood. (It is my personal favorite area of Dallas, and I'm sure that you'll feel the same in no time.) If you haven't already done so, make sure to follow us on social media, to keep up to date on events that we're hosting. Hope to see you at the pool party we're having this month, as we say goodbye to Summer! Jaye C., Community Manager
submitted by Amber B. - |Recommended: YesRecommend — Great place to live
response from property -Thank you so much, Amber, for the awesome FIVE-star review! We are so glad to know that our residents are happy in their homes at Lakewood on the Trail, and we will work diligently to keep you happy! If you ever need anything from us, our doors are always open, and we are glad to be of service. Jaye C., Community Manager
submitted by Joel P. - |Recommended: YesDavid and the maintenance team are incredible — David and the other maintenance man were incredible. We had an issue with our smoke detector and they came out immediately to help. I thank them and so does my dog. Appreciate you guys and your quick response. Great people. Thank you again.
response from property -Thank you for taking the time to leave such a great review for our maintenance team, Joel. I will make sure to share this with the team so that we can show our appreciation for all the work that they do here at Lakewood on the Trail. We are always here for you should you ever need anything from us, so do not hesitate to reach out! Sincerely, Jaye C., Community Manager
submitted by María D. - |Recommended: YesPeaceful place to live — It is a nice and quite community. Both neighbords and staff are very kind.
response from property -Thank you so much for the kind review, Maria. We will try our best to maintain your satisfaction, as long as you call Lakewood on the Trail home! Sincerely, Jaye C., Community Manager
submitted by Israel R. - |Recommended: YesNa — na
response from property -Thanks so much for taking the time to share your positive experience with Lakewood on the Trail! We are so happy you are enjoying the community and have decided to make us your home for so long. Please reach out to us should we be able to assist you in any way! Kindly, Jaye C., Community Manager
submitted by Nicole S. - |Recommended: YesEnjoy living here — I enjoy living here.
response from property -Thanks so much for taking the time to share your positive experience with Lakewood on the Trail! We are so happy you are enjoying the community and have decided to make us your home for so long. Please reach out to us should we be able to assist you in any way! Jaye C., Community Manager
submitted by Nicole S. - |Recommended: YesMy Review — Everything is going good. It is super quiet and the neighbors seem friendly. The one thing that could be better is maintenance. I understand this is a large complex but it takes too long for the request to be fulfilled. Overall, I'm happy living here.
response from property -Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your home at Lakewood on the Trail, and look forward to improving our service! Please feel free to reach out should you need any assistance. Jaye C., Community Manager
submitted by Katlyn C. - |Recommended: YesSo far so good — I am still new here but everything has been great so far. The leasing staff is friendly and helpful and the apartments are beautiful inside and out
response from property -We're delighted to hear about your experience! We truly appreciate your recommendation of Lakewood on the Trail and will work hard to continue going above and beyond! Jaye C., Community Manager
submitted by Shannon L. - |Recommended: YesI was told my rent would be one price, and another for a longer lease. I signed the longer lease, and on signature day, informed the agent that the price was wrong on the contract and he conceded, telling me to it would be reflective on the Lease Online', not to worry. When I brought it to the attention of the same agent the second month of my stay, he summoned the community assistant manager to the front, public area, who offensively, and abruptly pointed out with her finger the Lease I signed, indicating my signature, offering rude cautionary advice' that I signed an agreement, and while raising her voice at me in front of other residents, turned her back on me and walked away. As I stood there in discomfort of her behavior, I was abashed. As a First Responder myself, professionalism and kindness always supersedes rudeness, especially in these times when life is hard on all of us.
response from property -Shannon, I have reviewed your comments with our team and apologize for any misunderstanding or miscommunication that occurred. We strive to provide a positive experience at Blossom Plaza, and we appreciate your feedback. We would like to thank you for assisting us in improving our service and giving us the opportunity to do so. Megan G., Regional Manager
submitted by Joel B. - |Recommended: YesExcelente place — Excelente place to live. The staff is kind and helpful. Maintenance work really hard to help solve the problems.
response from property -Hey Joel, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon. Megan G., Regional Manager
submitted by Sayler S. - |Recommended: YesGreat place to live — Overall, this is a great place to live. The only complaint I have is the amount of dog poop that does not get picked up. That is not a problem on the complex itself, but on 90 of the residence who live here and have dogs. It can also get a little noisy outside the complex with drag racing and fireworks going off throughout the community at night, but by no fault of the complex.
response from property -Skylar, Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward to seeing you around our community! Best, Megan G., Community Manager
submitted by Audrey P. - |Recommended: YesGreat location, quiet, affordable — The location is great, easy access to the Sante Fe Trail. The community is very quiet and there is lots of parking. Very safe neighborhood.
response from property -Hi Audrey, Thank you for taking the time to share your positive experience at Lakewood on the Trail. We are so happy that you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 214.828.1303. Thank you again! Cassie D. Community Manager
submitted by Daniel R. - |Recommended: YesOverall pleasant — Lakewood on the Trail is in a great location. I love walking on the nearby trail a local brewpub is walking distance via the Trail and it ends in Deep Ellum. It’s a short drive from tons of things to do in Dallas while still feeling like a quiet, secluded neighborhood. The staff have been attentive, responsive, and pleasant, even proactively reaching out to ask if I need anything. They sent a maintenance person out right away when I needed help and he was very nice and to the point. My only disappointment is that the sound carries from the neighbors above my unit very readily—you can hear them going up and down the stairs of their unit and while they do sometimes stomp, I think the sound carries even when they’re not being particularly loud. I can only hear talking a bit. I can’t help but wonder if more could’ve been done in the construction to prevent this. Overall, though, the combination of amenities, location, coziness of my 1 bedroom, and the attentiveness of the staff makes Lakewood on the Trail a nice place to live. I’m glad to be here.
response from property -Hi Daniel, Thank you for taking the time to share your positive experience at Lakewood onthe Trail. We are so happy that you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 214.828.1303. Thank you again! Cassie D. Community Manager
submitted by Marcus F. - |Recommended: YesVery Homey — It’s like being at home
response from property -Marcus, Thank you for taking the time to leave us such a wonderful review. Here at Lakewood, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 214.828.1303 or stop by the office. Thank you again! Cassie Dickey, Community Manager
submitted by Colten H. - |Recommended: YesNice Quiet — Great community, tucked away in quiet, slow neighborhood. Close to downtown, but feels far enough away.
response from property -Colten, Thank you for taking the time to leave us such a wonderful review. Here at Lakewood on the Trail, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 214.828.1303 or stop by the office. Thank you again! Cassie Dickey, Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Lakewood on the Trail, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Lakewood on the Trail, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose